Lettuce Help Center
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Knowledge base
The Basics
Getting Started
4
What is Lettuce?
How Lettuce works
Skipping, Vacations, Pricing, Guarantees, and more
Our Website - Customer Accounts
Feedback & Social Media
2
Where can I provide feedback?
Where can I find you on social media?
Recipes
0
Subscriptions
Your Delivery
5
How do the deliveries work?
How do I compost and what can I include?
Do I need to wash my containers?
Delivery Zones and Waitlists
Skipping and alternating between plans
Cancellations, vacation holds, etc
3
What if I want to cancel?
I'm going out of town. What do I do?
I'm moving. Does that mean I can't receive my deliveries anymore?
Cooking with Lettuce
5
Where can I get cooking tips?
What are the options for vegans?
Can I make substitutions?
Where do I get details about ingredients and portions?
What if I have allergies or other dietary concerns?
Produce
5
What's in the bag?
Where does the produce come from?
Do I need to wash the produce?
There are holes in my leafy greens. Is that okay?
My produce is wilted / damaged. What do I do?
Farms
Our Urban Farms
2
Our Farming Philosophy
How does your compost make it back to our farms?
Create
Account, Settings and Billing
4
What do I need to open my store? Do I pay any fees?
Who is Create for and what is this really all about?
How does the pricing work? How are delivery and logistics costs covered?
How do I get paid?
Products
2
What happens if a customer is unhappy with a product?
What type of products can I sell?
Delivery
2
How does scheduling and delivery work?
What happens if I miss bringing in an order?
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